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Refund Policy

Return & Refund Policy of https://www.andyacuz.it/

 

If you are not happy with your purchase, we will accept a return of a undamaged and intact artwork within 14 days. Once we receive the returned artwork to AcuzArt will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

 

Please allow 1-2 weeks for your return to be processed.

 

Discounted items are not eligible for a return.

 

AcuzArt will not issue refunds for artworks purchased through other entities, such as distributors or retail partners.

 

Returned artworks must be delivered to us undamaged, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for artworks damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

 

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

 

We aim to accept all returns. In the unlikely event that an artworks is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.

 

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